FirstBank فرست بنك البنك الأول فيرست بنك

CIB offers a fast and secure daily experience to its customers through the «CIB Smart Wallet» app

FirstBank

Commercial International Bank Egypt (CIB) offers a range of digital services to facilitate financial transactions for its customers in real time and without the need to go to the branch through many digital channels, which contributes to enhancing the customer experience and facilitating their daily transactions effectively, efficiently and in a safe, easy and fast way at any time and from anywhere.

 

The bank also always seeks to provide the latest and fastest digital solutions to provide easy, fast and organized financial services to all its customers.Through the «CIB Smart Wallet» application, the bank provides a variety of diverse banking services, which are: sending and receiving money easily, charging a balance, and paying bills (such as: phone bills).Mobile, landline, and Internet), as well as the ability to donate to various parties.

The application also allows payment using the QR code, and withdrawing and depositing funds through bank branches and ATMs that provide "cardless services" or one of the bank’s authorized agents.

The application provides all these services to more than one million users on the «Play store», with a rating of 3.1 out of 5 out of 6 thousand users of the application.

As for the «App store» application of «Apple», the application received a rating of 2.8 out of 5 from 905 users of the mobile banking application.

At the level of user experience; It demonstrated the ease and speed of registering with the application, as well as the ease of completing daily financial transactions through the wallet, as Mahmoud Selim said, "A very good application, easy to use, and useful," and Andrew Saad said, "The best banking wallet with many useful features.".

Bank customers and non-customers can register by visiting the nearest bank branch or an authorized Smart Wallet agent, then fill out the registration form, and the agent will process your data and enter it into the system.You will then receive an SMS containing the download link and activation code, then download the application from App Store, Google Play or Huawei AppGallery, enter your registered mobile phone number and the activation code that was sent to you via SMS, Then create a six-digit PIN, and your smart wallet will then be activated and ready to use.