ADIB offers an easy and safe daily experience to its customers through the «ADIB Egypt Mobile Banking» APP

Abu Dhabi Islamic Bank Egypt provides a range of digital services to its customers to facilitate and accelerate real-time banking and financial transactions for its customers through many digital channels, which contributes to enhancing the customer experience and facilitating their daily transactions effectively, efficiently, and in a safe, easy, and fast way.

The mobile banking application «ADIB Egypt Mobile Banking» is one of the most important digital services provided by the bank to its customers, as the application provides many services, namely: inquiring about the balances and movements of current and savings accounts, inquiring about the balances and movements of savings funds and payments due on financing accounts, and movements of investment funds, inquiring About the status of issued checks.

It also allows transferring between your accounts or to any bank inside or outside Egypt, paying the dues of covered ADIB-Egypt cards and your financing, managing and implementing instructions for pre-scheduled and recurring transfers, creating and managing a list of beneficiaries of recurring transfers executed from your accounts, paying bills (air tickets - Pay donations - renew your car license).

It allows requesting a check book, initial application for bank credit facilities, requesting a covered card, reactivating a stagnant sub-account in the event that there are other active accounts, activating bank cards, changing the PIN for direct debit cards, stopping bank cards, booking a prior appointment or serial number to receive a service.From the branch, search for the nearest branch or ATM of Abu Dhabi Islamic Bank - Egypt, activate automatic payment of monthly bills, modify saved bills, Follow up on previous payments.

The application provides all these services to more than 100,000 users on the «Play store», and at the level of user experience, it demonstrated the ease of registering with the application, as well as the ease and security of completing quick daily financial transactions on the application, as Mustafa Bouhi said, "A very good application.".

While some comments called for working on adding the biometric fingerprint, as well as the instability of the service in the application, and the bank’s keenness to provide the best services, customer service follows up on customer comments and responds quickly to solve any problem or malfunction facing customers.