Top 10 Retail Sector Heads in Egypt 2025
Retail sector has emerged as one of the key engines driving growth in Egypt’s banking sector, amid rising demand for retail lending and individual banking services, supported by economic expansion and increasing financial inclusion rates.
The sector has witnessed notable transformations with the adoption of digital solutions and innovative services, contributing to a broader customer base, enhanced user experience, and improved financial stability.
As a result, retail banking has become one of the most competitive and fastest-growing segments in the Egyptian market.
In this context, a group of retail banking leaders stood out for delivering exceptional results through the development of innovative digital and banking solutions that keep pace with rapid market changes and set new benchmarks for effective leadership.
Accordingly, First Bank presents its list of the Top 10 Heads of Retail sector for 2025, based on specific criteria including: the size of retail loans and deposits portfolios, growth rates of both, asset quality of retail loans, and the efficiency of innovative management strategies that translated into tangible results.
The ranking is limited to executives who spent a full nine months of 2025 in their positions, ensuring accuracy and credibility of the comparison.
Karim Sous… Managing the Largest Retail Portfolio in the Egyptian Market
Karim Sous, Chief Executive Officer of Retail Banking and Branches at the National Bank of Egypt «NBE», oversees the largest retail banking portfolio across the entire Egyptian banking sector, supported by strong performance reflecting managerial efficiency and a clear strategic vision.
Retail loans reached EGP 429.78 billion by the end of September 2025, up from EGP 356.91 billion at the end of 2024, achieving an annual growth rate of 20.4%, with an absolute increase of EGP 72.88 billion, driven by customer base expansion and higher demand for credit products.
The retail loan portfolio maintained a very high level of quality, exceeding 99% by the end of September 2025, reflecting the robustness of credit policies and effective risk management.
Retail deposits recorded EGP 3.87 trillion by the end of September 2025, compared to EGP 3.30 trillion at the end of 2024, marking a growth rate of approximately 17.4%, with an increase of EGP 573.81 billion, underscoring the bank’s strong brand and liquidity-attracting capability.
Accordingly, the average growth rate of NBE’s retail banking sector stood at approximately 18.9% during the first nine months of 2025.
Ehab Dora… Managing a Massive Retail Portfolio with Exceptional Asset Quality
Ehab Dora, Head of Branches and Retail Banking at Banque Misr, manages one of the largest retail portfolios in Egypt, delivering high quantitative growth supported by outstanding asset quality.
Retail loans reached EGP 171.05 billion by the end of September 2025, compared to EGP 136.32 billion at the end of 2024, representing a growth rate of 25.5% and an increase of EGP 34.74 billion.
This increase derives its significance from coinciding with the retail loan portfolio quality ratio reaching a record level of 99.65% by the end of September 2025, reflecting the successful management of the entire credit cycle, starting with underwriting and pricing policies, passing through effective monitoring mechanisms, and culminating in firm control over default levels, thereby preserving the robustness of the portfolio despite the accelerated pace of expansion.
Retail deposits rose to EGP 2.04 trillion, up from EGP 1.72 trillion, growing by 18.9%, with an increase of EGP 325.11 billion.
Thus, the average growth rate of Banque Misr’s retail banking sector reached 22.2% during the first nine months of 2025.
Overall, this performance underscores Dorra’s ability to build a sustainable retail banking model based on expanding the customer base, developing banking solutions, and achieving a balanced alignment between growth, profitability, and asset quality, which has firmly positioned Banque Misr as one of the leading and dominant players in the Egyptian retail banking market.
Mostafa Ramzy… Among the Fastest-Growing and Highest-Quality Private Banks
Mostafa Ramzy, Head of Retail Banking and Wealth Management at Emirates NBD-Egypt, has relied on innovative policies and a clearly defined strategic vision to enhance retail banking services, contributing to record growth and an expansion of the customer base, while focusing on meeting diverse client needs and delivering an exceptional banking experience.
As a result of these policies, the bank recorded strong growth in its retail loan portfolio, which increased by 31% during the first nine months of last year to reach EGP 22.19 billion as of the end of September 2025, compared with EGP 16.90 billion at the end of 2024.
This represents the fastest quarterly growth rate in five years and the highest absolute increase in the history of the bank’s retail portfolio, reflecting genuine and sustainable growth rather than nominal expansion.
In parallel with this accelerated expansion, the quality of the retail loan portfolio edged up marginally to 99.35% by the end of September 2025, underscoring the effectiveness of the bank’s risk management policies.
On the deposits side, retail deposits rose to EGP 68.91 billion by the end of September 2025, compared with EGP 46.10 billion at the end of 2024, recording a growth rate of 49.5% and an absolute increase of EGP 22.81 billion.
This performance propelled the bank to the top of First Bank’s ranking of the fastest-growing private-sector banks in retail deposits during the first nine months of 2025, while also marking the fastest quarterly growth in five years.
Accordingly, the average growth rate of the retail banking segment at Emirates NBD reached approximately 40% during the first nine months of 2025.
Amr Sanad… Fastest-Growing and Largest Retail Portfolio Among Islamic Banks
Amr Sanad, Head of Retail Banking at Abu Dhabi Islamic Bank-Egypt «ADIB-Egypt», has successfully managed the largest retail banking portfolio among Islamic banks in Egypt, relying on a clear strategy aimed at enhancing financial inclusion and expanding the range of digital products and services to meet customer needs.
This strategy was clearly reflected in the bank’s performance, as retail financing rose to EGP 43.36 billion by the end of September 2025, compared with EGP 27.66 billion at the end of 2024, achieving a record growth rate of 56.8% and an absolute increase of EGP 15.71 billion.
Alongside this rapid expansion, the quality of the retail loan portfolio reached 99.20% by the end of September 2025, highlighting the efficiency of the bank’s risk management framework.
Retail deposits also increased to EGP 124.15 billion by the end of September 2025, compared with EGP 86.80 billion at the end of 2024, representing growth of approximately 43%, or an increase of EGP 37.35 billion.
Based on the above, the average growth rate of the retail banking segment at Abu Dhabi Islamic Bank – Egypt stood at around 49.9% during the first nine months of 2025, securing second place on First Bank’s list of the fastest-growing listed banks in retail banking over the same period.
Ahmed Youssef… Strengthening Portfolio Value with One of the Lowest Default Rates
Ahmed Youssef, Head of Retail Banking, Digital Banking, and Financial Inclusion at National Bank of Kuwait-Egypt «NBK-Egypt», led a qualitative leap in the development of retail banking products and services, focusing on enhancing financial inclusion, expanding the customer base, and spearheading innovative initiatives to raise financial awareness.
The impact of these efforts was evident in the bank’s indicators, as retail loans grew by 31.2% during the first nine months of 2025 to reach EGP 23.24 billion by the end of September 2025, compared with EGP 17.71 billion at the end of 2024.
In parallel with this expansion, the quality of the retail loan portfolio reached 99.08% by the end of September 2025, reflecting the effectiveness of the bank’s risk management policies.
Retail deposits amounted to EGP 89.46 billion by the end of September 2025, compared with EGP 71.46 billion at the end of 2024, recording growth of approximately 25.2%.
Accordingly, the average growth rate of the retail banking segment at National Bank of Kuwait – Egypt reached around 28.2% during the first nine months of 2025.
Ayman Gamgoum… Managing a Competitive, High-Quality Retail Portfolio
Ayman Gamgoum, Head of Commercial, Retail Banking, and SMEs at QNB-Egypt, achieved a notable leap in the bank’s retail portfolio over the past year.
This improvement stemmed from his efforts to enhance financial inclusion through the development of mortgage and digital financing services, alongside the launch of a range of innovative banking products and services, which contributed to improving customer experience and expanding the bank’s client base.
These efforts resulted in retail financing rising to EGP 78.47 billion by the end of September 2025, compared with EGP 66.39 billion at the end of 2024, representing a growth rate of 18.2%.
The retail loan portfolio also demonstrated a high level of quality, with the portfolio quality ratio reaching 98.29% by the end of September 2025, reflecting the robustness of credit policies and the efficiency of risk management.
Retail deposits increased to EGP 274.87 billion by the end of September 2025, compared with EGP 234.29 billion at the end of 2024, recording growth of approximately 17.3%.
As a result, the average growth rate of the retail banking segment at the bank reached around 17.8% during the first nine months of 2025, reflecting the success of the strategies led by Ayman Gomgom in developing the segment and strengthening the bank’s market position.
Rashwan Hamdy… Managing the Largest Retail Portfolio in the Private Sector
Rashwan Hamdy, Chief Executive Officer of Retail Banking and Financial Inclusion at Commercial International Bank «CIB», stands out as one of the most prominent banking leaders in the Egyptian market, managing the largest retail banking portfolio among private-sector banks.
The bank’s retail loan portfolio amounted to EGP 89.37 billion by the end of September 2025, compared with EGP 79.37 billion at the end of 2024, representing growth of approximately 12.6% and an absolute increase approaching EGP 10 billion.
The retail loan portfolio maintained a high level of quality, with a portfolio quality ratio of 98.87% by the end of September 2025, reflecting the strength of credit policies and the efficiency of risk management.
Retail deposits rose to EGP 613.58 billion by the end of September 2025, compared with EGP 537.33 billion at the end of 2024, recording growth of 14.2% and an increase of approximately EGP 76.25 billion.
Accordingly, the average growth rate of the retail banking segment at CIB reached around 13.4% during the first nine months of 2025.
This strong performance represents the culmination of the bank’s approach toward achieving sustained advancement in retail banking, driven by innovative strategies and a clear focus on delivering advanced financial solutions that meet customer needs and enhance financial inclusion in the Egyptian market.
Abdel Aziz Samir… Professionally Managing a Diversified and Competitive Portfolio
Abdel Aziz Samir, Head of Retail Banking at Al Baraka Bank, succeeded in driving a notable transformation in the segment by adopting innovative strategies compliant with Islamic Sharia principles. These strategies contributed to enhancing financial inclusion, expanding the customer base, and developing a suite of digital banking products and services that meet customer needs and deliver a distinctive banking experience.
This transformation was clearly reflected in the bank’s retail performance, as total retail financing rose to EGP 16.99 billion by the end of September 2025, compared with EGP 12.52 billion at the end of 2024, achieving growth of 35.7% and an absolute increase of approximately EGP 4.47 billion.
The retail loan portfolio also maintained a high level of quality, with a portfolio quality ratio of 99.05% by the end of September 2025, reflecting the robustness of credit policies and the efficiency of risk management.
Retail deposits grew strongly to EGP 79.39 billion by the end of September 2025, compared with EGP 62.69 billion at the end of 2024, recording growth of 26.6% and an increase of EGP 16.70 billion.
Accordingly, the average growth rate of the retail banking segment at Al Baraka Bank reached approximately 31.1% during the first nine months of 2025, reflecting the strong success of the strategies led by Abdel Aziz Samir.
Sherif Nada… Driving a Leap in Retail Products and Services
Sherif Nada, Head of Retail Banking and Branch Network at BANK NXT, successfully managed a diversified portfolio with high efficiency, achieving notable growth in retail banking by focusing on the development of digital services, including banking applications and electronic payment solutions, alongside the launch of tailored financing programs for individuals.
The impact of these efforts was reflected in the bank’s indicators, as retail loans increased by 48.4% during the first nine months of last year to reach EGP 15.32 billion by the end of September 2025, compared with EGP 10.32 billion at the end of 2024.
The quality of the retail loan portfolio reached 98.82% by the end of September 2025, reflecting the effectiveness of the adopted risk management policies.
Retail deposits amounted to EGP 30.22 billion by the end of September 2025, compared with EGP 21.45 billion at the end of 2024, recording a growth rate of 40.9%.
Accordingly, the average growth rate of the retail banking segment at BANK NXT reached approximately 44.7% during the first nine months of 2025.
Yasmin Galal… Delivering Exceptional Retail Performance
Yasmine Galal, Head of Retail Banking and SMEs at Egyptian Gulf Bank «EGBANK», succeeded in achieving exceptional progress in the bank’s performance, positioning it among the highest growth rates within the Egyptian banking sector.
This was clearly reflected in the bank’s figures, as retail financing grew by 94.2% during the first nine months of last year to reach EGP 31.16 billion by the end of September 2025, compared with EGP 16.05 billion at the end of 2024, representing an absolute increase of EGP 15.11 billion. This performance placed the bank at the top of First Bank’s ranking of the fastest-growing private-sector banks in retail financing during the first nine months of 2025.
Notably, the bank succeeded for the first time in its history in entering the list of the top five private-sector banks in retail financing, jumping to fifth place by the end of September 2025 from twelfth place at the end of 2024, in a qualitative shift that reflects the success of its expansion strategies in the retail financing market.
Despite the expansion of the bank’s retail financing activity, it maintained the quality of its credit portfolio, which remained broadly stable at approximately 98.3% by the end of September 2025, reflecting the efficiency of risk management.
Retail deposits stood at EGP 24.54 billion by the end of September 2025, compared with EGP 24.61 billion at the end of 2024.
Based on the above, the average growth rate of the retail banking segment at Egyptian Gulf Bank reached approximately 47% during the first nine months of 2025, securing third place on First Bank’s list of the fastest-growing listed banks in retail banking over the same period.
